UPDATE: All GNHTD service will operate as normal tomorrow, Tuesday, 2/24.
Remember it is your responsibility to ensure that your driveway and walkway are sufficiently cleared to allow the driver to safely access your pick-up location. Drivers will not assist passengers across snow or ice, nor jeopardize their safety to access your home. If your home location is not sufficiently cleared for access, the operator may not assist you.
Lastly, if your road or access to your condominium/apartment complex is impassable, GNHTD will be unable to provide your trip. You will not be charged with a late cancellation for a trip that could not be taken when weather conditions do not permit safe travel.
Click on the link above to request trip.
To learn more about what the GNHTD Trip Connect App by Amble can do for you, call 203.288.6643
The GNHTD call center is open daily from 9:00am - 5:00pm.
The health and safety of our customers and employees are always our primary concerns at GNHTD. We have installed hand sanitizer stations on board our buses.
We are pleased to announce that The Greater New Haven Transit District (GNHTD) has formed a partnership with M7 Encompass New Haven to provide rides under the Regional Ride Program (RRP). This partnership will create a new on-demand 24/7 rides service for RRP customers. This new program is starting on April 15, 2024. More information will be sent directly to users of the RPP service. All Encompass passenger accounts must begin with a $15 minimum deposit. As a reminder, the old, blue pre-purchased tickets are non-refundable.
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